Delivery Information

We use several courier companies for shipping nationwide. (South Africa only)

If your order exceeds the value of R 1500.00 you will qualify for free delivery.(Maximum weight 2kg) For orders exceeding 2kg, we will quote a courier fee for your approval.

You need to ensure that you provide us with a valid delivery address, contact number and email address and choose the correct delivery address and delivery method during the checkout process.

Please note that orders will only be delivered during business days. (No deliveries over weekends)

Delivery of orders to all major centers main centers which includes Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, East London, Bloemfontein and George.

Areas not listed as a main center are classified as remote areas and an additional delivery charge will be incurred. This is approximately R 80.00 – dependent on items ordered. This charge will be invoiced via email once we have received your order. Please note, that we can only ship your order once all outstanding fees are received.

We will send you an email with tracking numbers when your order is handed over to our shipping partners for delivery for tracking your order.

You accept that, in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but that any person at the delivery address specified on your order signed for the delivery.

In the case of shop collections, we need to prove that somebody, not necessarily you, collected the delivery from the shop.  Unfortunately, proof -of-delivery records cannot be retained indefinitely and if a delivery has been dispatched by us and not reported missing by you within two months of us having dispatched it, the package will be deemed to have been delivered without us having to provide proof of delivery.

Should a delivery be returned to us as not deliverable, we will let you know and request you to make arrangements to either have the parcel collected from us or re-delivered to you. You authorize us to dispose of, or donate, the contents of parcels not collected within six months of such request being made.